Join Our Team
HPIHair is looking to hire optimistic, positive people to work with our professional hair loss team. We are the southeast's most progressive hair clinic using a science-based approach to create life-changing appearances for our clients while restoring confidence. We are hiring passionate professionals and interns who are interested in an exciting opportunity to learn and experience this rewarding multi-dimensional industry. We offer many growth and leadership opportunities as we are expanding and opening new centers in 2022. Excited to find out more? Email resume: kvaughn@hpihairpartners.com
about us
About HPIHair Partners:
- We work as a team.
- Clients always come first.
- We expect only the best for our clients.
- You will be busy; you may need roller skates some days.
- We’re here to enhance the lives of our clients and only hire dedicated, experienced professionals.
- We care about you. Check out our benefits below!
Why HPIHair Partners?
We Listen
The client comes first and from the first phone call we listen. We coordinate our consultations with a hair loss specialist who has a sincere interest in every client they meet. We listen to our clients’ hair loss journey, with compassion, dedication, and mission to get to the root of each person’s special hair loss challenge.
We Care
Our hair loss specialists strive to provide a warm and welcoming atmosphere. Consultation meetings are the foundation of our treatment plan for each new client and are conveniently offered wherever the client feels most at ease, whether that’s from the comfort of their home, car, or in-person at our office.
We Make a Difference
We begin our client experience with a discovery session (the consultation). These first appointments will begin with a science-based deep dive into the client’s hair loss journey. We then work diligently to understand the client’s realistic expectations; whether to regrow or to replace their lost hair. Consultation sessions can include scheduling lab or hair follicle tests, trichoscience view of the scalp, to basic discussions about the best scalp products for hair loss. These tests combined offer a deep dive into the root of the hair loss. During our review of the results, we will discuss the best customized treatment plan for each unique hair loss concern.
We Offer and Inviting Environment
Picture a doctor’s office with a private salon in each examining room, and that’s what you can expect: a warm, friendly atmosphere, filled with a confident, welcoming team of professionals who keep our client’s hair loss concerns top of mind. We always look out for each other and lend a hand when needed.
To learn more about HPIHair Partners and our services check out the following resources and email us today to learn how you can become part of our team:
Benefits & Perks
- Competitive pay
- Flexible schedules
- Upbeat, positive, environment with a team of seasoned staff members
- Health, dental, vision benefits
- Paid time off
- 401K retirement plan match
- Growth and leadership opportunities
- Team time: we are committed to our community and volunteer each quarter with non-profit organizations and spend the day bonding!
- Comfortable clinical scrubs included.
Current Positions
Guest Services Specialist
YOUR ROLE
- Check-in and greet guests
- Schedule appointments, confirm appointments, manage our POS system
- Provide over-the-top, exceptional guest service
- Ensure retail is offered, the shelves fully stocked, and orders shipped daily when needed
- Expert with technology from professional texting, email responses, posting photos on FB or INSTA. We like to catch action shots when permitted by our guests!
- Tidy cat. Ensure the front office and surrounding areas are clean, neat and sanitized
- Resolve guest challenges with a smile
ABOUT YOU
- You are experienced in managing front-of-house operations in a professional environment welcoming guest with a smile!
- You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who walks through our door.
- You are: energetic, technically proficient, and detail-oriented.
- You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication (written and verbal) skills.
- You can’t help but grow and are constantly striving to be your best self, you are confident, look sharp even in scrubs and just love to smile!
EXPERIENCE REQUIREMENTS
- 1+ year in retail, preferably technology or front-desk, service-related experience
- Proven track record in delivering an exceptional guest experience. We will check references
- Excellent problem solving and troubleshooting skills
- Strong communication and multi-tasking skills
- Microsoft suite experience preferred
Business Development Leader
HPIHair Partners is seeking to fill an exciting new position. You will develop, build, and deploy our B2B partner initiative! This position will champion and lead the company in our regional development initiative!
This is a new role for our organization allowing you the opportunity to build the process from inception. You will be trained on our successful science-based approach to hair loss along with a deep dive education into the Trichology industry. You will be trained and work closely with the President and training team guaranteeing a successful transition with unlimited opportunities!
Where You Fit In
- Develop and build a successful B2B process
- Build a strong partnership with providers; physicians, mid-levels and others treating hair loss patients
- Prospect and develop new business
- Achieve sales performance objectives through prospecting new business
- Develop a daily schedule of productive activity
- Schedule educational in-person meetings with prospective partners
- Develop sales presentations for partners and their staff. Clearly defining our services and how and why the provider partner will now have referral for their patients and clients who struggle with hair loss and health.
- Detailed follow up/through with all prospects
- Grow and maintain strong relationships with existing partners
Who you are:
- Bachelor’s Degree; Education, Marketing, Business, or related field preferred
- 2+ years related experience across outside sales
- Strong business and business development interest
- Capable to launch and lead a business development initiative from inception
- Ability to work effectively as part of a team and independently
- Ability to effectively solve problems
- Creative and able to adapt quickly to change
- Strong written and verbal communication skills
- Strong organization and time management
- Familiar with social media, mobile, and video marketing strategies
- Proven track record of exceeding expectations
Required: Driver’s license, auto insurance, positive professionalism, diligent in your process and dedicated
Hair Stylist
Internship/Stylist Opportunities
HPIHair Partners is hiring new hair stylists interested in the world of hair replacement. This position will vary across a wide array of responsibilities dependent on the individual’s skill set. As the southeast’s most progressive hair loss clinic, HPI is offering an exciting opportunity for you to learn and experience this rewarding multi-dimensional industry. With over 80 million American’s experiencing hair loss this opportunity will provide you with a broad outlook in a compassionate growing industry.
Where You Fit In
As a compassionate professional, and trusted team member, your first order of business will be an exciting education into the world of hair loss and Trichology. You will assist while learning firsthand the art of hair enhancing a client’s growing hair. Our clients have varying stages of hair loss with a wide array in hair replacement to enhancing needs.
As an HPI team member you will assist our hair replacement manager while you learn the art of hair blending and styling a non-growing hair enhancement into a client natural growing hair. Education is the key to our foundation. Your internship will allow you to assist, support and work alongside our team of hair loss specialists.
Skills and Abilities:
- Excellent communication skills (verbal and written).
- Ability to stay focused on the task at hand while offering forward thinking recommendations.
- Ability to manage a computer across differing platforms. HPI is an online provider with client files and records kept electronically.
- High energy with great history and expectations of success without a fear of failure
- Stylists- precision hair cutting skills are keys to success.
- Clipper work is mandatory to create in demand fades for our successful male population
- Styling acumen as it relates to a finished well-groomed appearance for the client.
RegisterEd Nurse
HPIHair Partners is a specialty hair loss clinic offering a comprehensive and holistic approach to hair loss. Our team of Trichologists, hair loss specialists, coaches, and clinicians are known for offering extensive hair loss treatment programs for women, men, and children by offering private in-office consultations, phone meetings, and Telehealth sessions. Our team of unique caring professionals can treat hair loss issues ranging from androgenic alopecia, autoimmune, hormones, stress, thyroid, skin grafting, trichotillomania, and others.
Qualifications and You
- Daily Client Interaction including wellness assessment, monitoring of basic vital signs and medical history, conducting therapy treatments, injections, and recording patient medical history.
- Comprehension of medications and compound vitamins offered in our clinic with the ability and knowledge to discuss appropriate recommendations with clients based on their needs and goals.
- Conduct client follow up calls to ensure clients are following treatment protocols.
- Follow strict HIPAA compliance and conduct with all duties.
- Provide trustworthy feedback to supervisors to support a positive outcome for all clients.
Skills and Abilities:
- Excellent communication skills (verbal and written).
- Ability to prioritize assignments and projects in an efficient and timely manner.
- Ability to keep calm and focused under stressful situations including customer facing, medical emergencies, and product/staff shortages.
- Strong computer skills, Microsoft Outlook, Point of Sale, and Appointment scheduling software.
- High energy with great history and expectations of success without a fear of failure.
- Ability to calmly and rationally communicate and handle disgruntle client complaints.
- Valid and current TN License/Certificate.
- 2 years current experience, IV therapy experience is a plus
- Reliable transportation to/from the clinic and local areas for offsite events.
- Preference will be given to candidates with previous experience in Dermatology, Aesthetics, or Infusion experience.